Helix Seven offers transparent pricing with no hidden fees. The price displayed on our website is the full price you pay for your selected program, excluding applicable taxes where required.

There is no separate membership fee added on top of your program price.

Pricing is shown publicly on the Helix Seven website. Where clinically appropriate, pricing remains consistent regardless of dosage adjustments recommended by your licensed provider. Your licensed provider may recommend FDA-approved medications such as Wegovy® or Ozempic®. If so, all pricing will be clearly disclosed, and no payment will be processed without your approval.

Program pricing also includes the additional benefits outlined below where applicable.

Your Helix Seven program may include, depending on eligibility, clinical approval, and active participation:

• Medication and medication shipping (typically 1–5 business days after provider approval)
• Provider video consultations and monthly visits where appropriate
• 24/7 access to care
• 1:1 personalized nutritionist support
• Comprehensive lab testing where clinically required through Quest or Labcorp
• Consistent medication pricing regardless of dosage adjustments where clinically appropriate
• Access to the Helix Seven VIP online community
• Helix Seven wellness tests powered by Advanced Food Intolerance Labs
• A Body Composition Analysis Scale (BCA Scale)

Certain program benefits are released according to active participation, clinical approval, qualifying payments, and program progression.

There are no hidden fees.

Not always. During your initial visit, your licensed provider will review your health history, goals, and any relevant medical factors to determine whether lab work is needed before treatment begins.

Where required, labs may include:

• Comprehensive Metabolic Panel (CMP)
• Hemoglobin A1C (HbA1C)
• Thyroid-Stimulating Hormone (TSH)
• Lipid Panel

Periodic lab work may also be requested during treatment to support safety and monitor your progress over time.

Yes. Your privacy is extremely important to us.

Helix Seven works only with U.S.-based licensed providers, pharmacies, and healthcare partners that follow HIPAA-compliant privacy and security standards. Your personal health information is protected using appropriate safeguards and is only accessible to authorized providers and partners involved in your care.

Your information is handled in accordance with applicable U.S. privacy laws and is never sold for money.

Helix Seven programs operate on a month-to-month basis, and you may cancel at any time.

Refunds and cancellations are handled as follows:

If you are deemed ineligible during initial review:
If a licensed provider determines during the initial clinical review that you are not eligible for treatment and no medication has been prescribed or dispensed, you will receive a full refund.

If eligibility changes after care has begun:
If new lab results or unforeseen clinical factors arise after treatment has started and you are no longer eligible, you may cancel immediately. Refunds for the current billing period may be considered where appropriate. Refunds are not issued for prior months, fulfilled benefits, or medication already dispensed.

If medication cost becomes impractical:
If medication cost no longer works for you financially, you may cancel at any time before your next billing cycle. Prior payments are non-refundable.

If you cancel before your next monthly cycle:
You may cancel at any time before your next billing cycle and you will not be charged again, provided cancellation is submitted before renewal.

If you need help with cancellation or a billing question, contact our customer care team at support@helixseven.com.